A lot of companies in a lot of industries do just that. On the flip side, though, I think a lot of the “Apple’s repair policies are screwing people” sentiment is based on the misconception that Apple grossly overcharges for repairs.
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There’s also this factor: if the device in need of repair is still usable - say, an iPhone with a cracked but functional screen, or a MacBook with one or more broken but nonessential keys - it might be a lot more appealing for a user who doesn’t live near an Apple-authorized repair shop to go to a local independent shop for same-day service than to ship their device to Apple for official service. If those repair shops can now order genuine Apple parts and manuals, that’s a win, and maybe a bigger deal than I thought yesterday. A lot of those people, though, might live near (or at least nearer) an independent repair shop. There are tons of people around the world (including here in the U.S.) who don’t live near an Apple store or an Apple-authorized repair shop. The biggest ramification, I think, will be that the program will allow unofficial independent repair shops to procure genuine OEM Apple replacement parts and service manuals. Despite the program’s name, I think it’s not so much about individual users repairing their own personal devices. I expected some pushback on this, and got it, and I now think I missed one key point. MacBook keyboard even fewer people are actually competent enough Wants to repair their own cracked iPhone display or broken This appears to be a cause for celebration in right-to-repairĬircles, but I don’t see it as a big deal at all. (Also, this was a company-wide memo that was meant to leak.)Ī Few Follow-Up Points on Apple’s Self Service Repair Program Thursday, 18 November 2021
It’s like when a mafia don says something like “I’m not sure about that guy.” He can’t say what he really means but we all know what he means. This is about as close as Microsoft could come at this point to calling for Kotick to resign. Harassment at the company for years and that he mistreated women. Said Chief Executive Officer Bobby Kotick knew of sexual Referred to the Wall Street Journal story earlier this week that In an email to staff seen by Bloomberg News, Phil Spencer said heĪnd the gaming leadership team are “disturbed and deeply troubledīy the horrific events and actions” at Activision Blizzard Inc. Proactive adjustments,” in light of the recent revelations at the Of our relationship with Activision Blizzard and making ongoing Microsoft Corp.’s head of Xbox said he’s “evaluating all aspects Jason Schreier, reporting for Bloomberg: * Xbox Chief Phil Spencer, in Leaked Memo, Says Microsoft ‘Evaluating All Aspects of Our Relationship’ With Activision ★